Privacy Policy | Hevagri

HEVAGRI ("we", "us", "our") is an Agritech platform operating in Kenya that provides digital agricultural tools, AI-powered insights, farm data management, supplier subscriptions, donations, and crowdfunding features (the "Service").

This Privacy Policy explains how we collect, use, store, and protect your data.

1Information We Collect

a. Personal Information

We may collect:

Full name
Email address
Phone number
County and general location
Account credentials
Identification details where required for payments or compliance

b. Farm & Agricultural Data

Crop types, farm size, planting and harvest data
Images uploaded for crop analysis or disease detection
Yield records and farm activity data

Farm data remains yours. We process it only to provide the Service.

c. Payment & Transaction Data

Transaction references
Payment status and amounts
Donor or contributor identifiers (where applicable)

We do not store card or mobile money credentials. Payments are handled by third-party processors.

d. Technical & Usage Data

IP address
Device and browser information
App interactions and logs
Cookies or similar technologies

2How We Use Data

We use your data to:

Provide AI-powered agricultural insights
Analyze uploaded images and farm records
Operate subscriptions for suppliers and shops
Process payments, donations, and crowdfunding
Improve platform functionality
Communicate updates and support
Prevent fraud and misuse
Comply with Kenyan law

We do not sell personal or farm data.

3AI & Image Processing

HEVAGRI uses automated systems and AI models to analyze uploaded images and farm data.

Outputs are advisory only
They do not guarantee accuracy, yield, or results
Users remain responsible for farming decisions

4Payments, Donations & Crowdfunding

Payments are processed via licensed third-party providers (e.g. mobile money or payment gateways).

We receive:

Payment confirmations
Transaction metadata

We do not control or store sensitive financial credentials. Each provider's privacy policy applies independently.

5Data Sharing

We may share limited data with:

Cloud infrastructure providers
Analytics services
Payment processors
Legal or regulatory authorities when required

All partners are required to apply reasonable security standards.

6Data Retention

Data is retained:

While your account is active
As required for legal, tax, or regulatory compliance

You may request deletion unless retention is legally required.

7Your Rights

Under Kenyan data protection law, you may:

Access your data
Request correction
Request deletion
Withdraw consent where applicable

Send requests to:

support@hevagri.com

8Security

We implement reasonable technical and organizational safeguards.

However, no system is fully immune to risk.

9Age Restriction

HEVAGRI is not intended for persons under 18 years.

10Changes

We may update this policy. Continued use equals acceptance.