Privacy Policy
Last updated: January 8, 2026
HEVAGRI ("we", "us", "our") is an Agritech platform operating in Kenya that provides digital agricultural tools, AI-powered insights, farm data management, supplier subscriptions, donations, and crowdfunding features (the "Service").
This Privacy Policy explains how we collect, use, store, and protect your data.
1Information We Collect
a. Personal Information
We may collect:
- Full name
- Email address
- Phone number
- County and general location
- Account credentials
- Identification details where required for payments or compliance
b. Farm & Agricultural Data
- Crop types, farm size, planting and harvest data
- Images uploaded for crop analysis or disease detection
- Yield records and farm activity data
Farm data remains yours. We process it only to provide the Service.
c. Payment & Transaction Data
- Transaction references
- Payment status and amounts
- Donor or contributor identifiers (where applicable)
We do not store card or mobile money credentials. Payments are handled by third-party processors.
d. Technical & Usage Data
- IP address
- Device and browser information
- App interactions and logs
- Cookies or similar technologies
2How We Use Data
We use your data to:
- Provide AI-powered agricultural insights
- Analyze uploaded images and farm records
- Operate subscriptions for suppliers and shops
- Process payments, donations, and crowdfunding
- Improve platform functionality
- Communicate updates and support
- Prevent fraud and misuse
- Comply with Kenyan law
We do not sell personal or farm data.
3AI & Image Processing
HEVAGRI uses automated systems and AI models to analyze uploaded images and farm data.
- Outputs are advisory only
- They do not guarantee accuracy, yield, or results
- Users remain responsible for farming decisions
4Payments, Donations & Crowdfunding
Payments are processed via licensed third-party providers (e.g. mobile money or payment gateways).
We receive:
- Payment confirmations
- Transaction metadata
We do not control or store sensitive financial credentials. Each provider's privacy policy applies independently.
5Data Sharing
We may share limited data with:
- Cloud infrastructure providers
- Analytics services
- Payment processors
- Legal or regulatory authorities when required
All partners are required to apply reasonable security standards.
6Data Retention
Data is retained:
- While your account is active
- As required for legal, tax, or regulatory compliance
You may request deletion unless retention is legally required.
7Your Rights
Under Kenyan data protection law, you may:
- Access your data
- Request correction
- Request deletion
- Withdraw consent where applicable
Send requests to:
support@hevagri.com8Security
We implement reasonable technical and organizational safeguards.
However, no system is fully immune to risk.
9Age Restriction
HEVAGRI is not intended for persons under 18 years.
10Changes
We may update this policy. Continued use equals acceptance.